Using
Microsoft Office Mail Merge
Mail Merge
is one of the most useful tools that a word processor can perform
– and it’s probably the most misunderstood and under-utilised
tool.
Mail Merge
allows you to take a list of data, and insert it into documents
such as letters, mailing labels or catalogues. Inserting information
into a form can save you time, and also allow you to personalise
hundreds of letters or labels at the click of a mouse.
Create personalised
letters to all of your customers, or mailing labels to your suppliers
to include a personalised newsletter, the applications of Mail Merge
are endless. All you need is the document you’d like to insert
the information into, and the list you wish to insert.
Let’s
use a practical example, and work through creating a Mail Merged
document.
A list of
all Customers is created in Microsoft’s spreadsheet program,
Excel, , listing the Contact’s firstname, surname, company
name, first line of address and second line of address. This list
needs to be merged with a letter about a change of address. To create
this Mail Merge document, you’d follow these steps:
- Open
Microsoft Word.
- If you have already
created your letter, Open this document, otherwise ensure you
have a blank document open.
-
Click
on the Tools menu and select Mail Merge. You will then see a
screen that looks like this:

- Select
Create (left click the mouse), and because we are creating a letter
regarding the change of our address, we select Form Letters. We
could also create mailing labels, and envelopes if we wished.
- Click on Active Window.
This will allow you to edit the document that is currently open,
whether it is a previously created document that you have opened,
or a blank document.
- Click on Get Data.
You can create your own Data Source, or Open Data Source. Since
we already have our Excel spreadsheet, we will choose Open Data
Source in this case.
- You will then be able
to browse your computer to choose the appropriate Data Source
for your document. Data Source files can be other Word documents,
Excel files, Web Page files or Database files. To ensure that
you pick the correct one, you can change the Files of Type at
the bottom of the screen. When you have found your data file,
double click on the file.
- We select our Excel
file, and it will then ask which Workbook we would like to select
our data from. In this case, we’ll choose Entire Spreadsheet.
- It will then ask you
to Edit Main Document. Click this button.
- A Mail Merge Toolbar
will appear. This allows you to edit your current document.

- Position the cursor
where you would like to insert each field, and then click Insert
Merge Field on the Mail Merge Toolbar. This will insert the field
into the letter.
- Once you have inserted
all the necessary fields, and have checked that the letter is
correct, you can then merge your letter and data file into a new
document by clicking the Merge to New Document icon.
- This will then allow
you to merge your data information and letter to a new document
which you can then print out and mail to your customers!
Although the example
give was based on Microsoft Word and Excel files, other word processors
have the Mail Merge facility that is very similar to use. By following
the Instruction manual, or help files that have come with the program,
you can ensure that your Mail Merge tool isn’t going to waste.
If you need
any further advice, please feel free to contact
us on (02) 9870 7777.
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